Evaluation of a Telephone Dictation System (C-Phone) used by Medical Transcriptionists for Excessive Noise Exposures Through Their Headsets
NIOSH Health Hazard Evaluation Report No. 2003-0273; 2003-0280; 2003-0287-2974, june 2005
Evaluation of a Telephone Dictation System (C-Phone) used by Medical Transcriptionists for Excessive Noise Exposures Through Their Headsets
The NIOSH investigators determined that a potential for excessive noise exposure exists with the dictation equipment used by the medical transcriptionists at Kaiser Permanente. Excessive noise is delivered through the headsets when the manual volume control on the telephone dictation system is left in the maximum position. If the volume control is placed in the middle position or lower, the noise exposures through the headsets are at a safe level for an 8-hour work shift. recommendations are offered to the employees and management at Kaiser Permanente to maintain the noise levels from the headsets at a safe level and to improve the clarity of medical dictations.
Keywords: NAICS Code 622110 (General medical and surgical hospitals), medical transcriptionists, medical records, dictation, hearing loss, noise, telephone headsets, room noise, hearing conservation program
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