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Médecine du travail du personnel hospitalier

Development and testing of an organizational job satisfaction tool: increasing precision for strategic improvements

Auteur     Susan R Lacey
Auteur     Susan L Teasley
Auteur     Karen S Cox
Auteur     Adrienne Olney
Auteur     Marlene Kramer
Auteur     Claudia Schmalenberg
Résumé    OBJECTIVE: This article describes the development and testing of a new instrument that measures organizational job satisfaction (OJS).
BACKGROUND: Nurse satisfaction includes 2 different types of satisfaction: OJS and professional work satisfaction. To obtain valid results, each type must be measured correctly.
METHODS: A metasynthesis of OJS was conducted from 3 sources: nurse satisfaction instruments, attributes present in recruitment advertisements, and nursing comments from a national survey. A cross-walk of these sources provided 17 consistent OJS satisfiers. A survey of 10,000 nurses identified the importance of these satisfiers.
RESULTS: Cronbach α for the scale was .85. The satisfiers were grouped into 3 categories: universally important, moderately important, and unimportant.
CONCLUSIONS: A synthesis from 3 sources, including identification of important satisfiers, provides validity for the OJS scale. The scale is a reliable and valid tool used to assess and evaluate strategies to improve the nurses’ work environment.
Publication     The Journal of Nursing Administration
Volume     41
Numéro     1
Pages     15-22
Date     Jan 2011

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doi:10.1097/NNA.0b013e3182002871

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